Topic: “Importance of Soft Skills in Professional Life”
Speaker: Mr. Ashok Malhotra (CEO, Spark Leadership Incorporated)

Total Students: 35

“Failure will never overtake me if my determination to succeed is strong enough”. This statement was well justified by Mr. Ashok Malhotra, CEO Spark Leadership Incorporated who delivered a guest lecture on “Importance of Soft Skills in Professional Life” at IIPM Gurgaon.  According to Mr. Ashok, soft skills are those non – technical skills which add to the productivity of an individual. The upsurge in the service sector, there has been a sizeable requirement of young and frontline human resource. With this group coming in the high income segment the banking sectors and retail businesses have grown.

In spite of the fact that the service sector is growing exponentially the need for training and development is still a major area of concern. The learning and development sector is still unorganized and the area for growth is tremendous. Mr. Malhotra was eloquent about the fact that need for soft skills. He listed the essential of soft skills as communication skills, interpersonal skills, relations management, corporate etiquettes, emotional quotient, professional attitude, customer orientation and time management. He also emphasized on the importance of non-verbal communication.

In all, it was a very enriching learning experience which showed the students a different dimension and a better understanding of soft skills.